Shipping Policy

We currently ship Australia-wide using trusted courier partners.

Delivery Options

• Australia-wide Delivery: Orders are shipped via Australia Post, FedEx, or other reliable courier services with tracking provided.

Delivery Costs

• Delivery charges are calculated automatically at checkout based on your postcode, order weight, and cubic volume.

• Simply add items to your cart and enter your address to see the shipping cost before completing your order.

• For bulk or custom orders, please contact us directly for a freight quote.

Dispatch Times

• Stock items: Orders are usually dispatched within 1–2 business days.

• Custom orders: Dispatch times will vary depending on production lead time and order size. Our team will confirm this with you at the time of ordering.

Urgent Orders

If your order is urgent, please add a note at checkout or contact us directly. We will do our best to meet your deadline and will notify you if there are any issues.

Delivery Times

Delivery timeframes depend on your location and the courier service selected at checkout. Estimated delivery times will be displayed during checkout.

Delivery Address

• We recommend providing a business address for deliveries where possible.

• By placing an order, you agree that deliveries may be left unattended at the delivery address (“Authority to Leave”) if no one is available to accept them.

• You can provide delivery instructions at checkout (e.g. “leave at front door” or “leave at reception”). Please note that couriers cannot call before delivery or deliver at a specific time.

International Orders

We accept international enquiries and orders. Please contact us with your delivery address and order details for a customised shipping quote. All international shipments are arranged manually to ensure accurate freight costs and tracking.